Help & Support

Welcome to the Help & Support section of Poetas del Mundo. Here you’ll find all the information you need to make the most of your poetic experience, solve issues, and connect with our global community.

1. Registration and Accounts

• Create an account: You can sign up for free as a Poet or Reader, or unlock exclusive features with a Premium Account.

• Activate your account: Check your email and follow the activation link to start publishing and participating in the community.

• Reset your password: If you forgot your password, use the “Forgot Password” option on the login page to reset it easily.

2. Publishing Poems

• Upload your poems: Registered poets can publish their works directly on their profile.

• Edit or delete poems: Access your profile, select the poem, and choose the edit or delete option as needed.

• Categories and tags: Assign relevant categories and tags to make your work more discoverable by readers.

3. Browsing and Reading

• Search poems and poets: Use our search tool to find works and profiles by language, continent, or literary genre.

• Save favorites: Readers can save poems to their personal reading list to enjoy later.

• Interact: Comment on and like poems to connect with authors and other readers.

4. Events and Contests

• Participate in events: Stay informed about international festivals, workshops, and contests organized by Poetas del Mundo.

• Registration: Some events may require prior registration or a Premium Account; check each event’s details.

5. Technical Support

If you experience issues with your account, publishing, or navigation:

• Support email: Send us a message at info@poetasdelmundo.com

• Response time: Our team typically responds within 24–48 business hours.

6. Frequently Asked Questions (FAQ)

• Can I publish poems by other authors?

  • No, only your own works or works you have permission to publish.

• What are the differences between Free and Premium accounts?

  • Premium accounts offer advanced statistics, greater visibility, and access to exclusive events.

• How can I update my profile or personal information?

  • Go to your profile and select “Edit Profile” to update your details.

Poetas del Mundo is committed to creating a safe and enriching space for poets and poetry lovers worldwide. If you don’t find the answer to your question here, contact us and we’ll be happy to help.